Write Better Emails: Tactics for Smarter Team Communication, How to improve your email writing skills to save time & improve communication with your team; easy business writing tips
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- 4.4 (938 ratings)
- Created by Hassan Osman
- English
- English [Auto-generated]
- 1.5 hours on-demand video
- 1 Article
- Full lifetime access
- Access on mobile and TV
- Certificate of Completion
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What Will I Learn?
- Improve your email writing skills in simple steps
- Learn proper email etiquette and business writing techniques that get you results
- Avoid common errors in email messages that confuse people
- Improve communication within teams
- Save time in writing and responding to emails
- Write clear email messages that explain exactly what you want
- Get higher response rates from teammates
Description
Learn simple email writing skills that will help you become a better communicator and influencer with your team.
Master Writing More Effective Emails Using Research-Based Guidelines
Assign tasks using the "3Ws" to increase influence
Create powerful subject lines to ensure readability
Present options to reduce back & forth emails
Use "If...then..." statements to increase accountability
Simple Email Writing Tactics that will Save You Time and Frustration
Most employees spend over 11 hours per week reading and replying to email messages. In this course, you'll learn how to spend less time and improve communication with your team members. You'll also understand how to make your messages more effective using simple tweaks.
For example, you'll learn how to make your emails more scannable and how to break your longer emails so that they're easier to read. You'll also learn the common mistakes people make when they ask questions in emails, and how to avoid them.
Powerful Business Writing Skills You Will Use for Your Entire Career
Email is not going anywhere.
Although new tools (such as Slack) keep popping up, email is still the main tool used for team collaboration around the world. Moreover, employers consistently list "good business writing skills" as an important pre-requisite for most job requirements, and proper email etiquette is a critical component for getting a job. So you'll learn powerful email writing skills that will help you for your entire career.
Content and Overview
This course contains over 20 lectures and 1.5 hours of content. It is designed for any manager, employee, or entrepreneur who regularly works in teams of 5 or more people.
The content includes over 18 tactics about solid email writing skills that help you draft emails to minimize confusion with your team.
The course is delivered in a format that is easily digestible for busy professionals.
Each tactic includes an overview of why it works, and an example of how you can apply it in the real world.
The course also covers a few case studies of horrible emails, and how you can avoid them (including the "Reply All" syndrome).
Here are the tactics that are covered in this course:
- How to Assign Tasks in Emails (using the 3Ws)
- How to Write the Perfect Subject Line
- Write Emails that are Five Sentences or Less (TL;DR)
- Break Long Emails Into Two Parts
- How to Make Your Emails Scannable
- Show Instead of Tell by Attaching Screenshots
- Spell Out Time Zones, Dates and Acronyms
- Use "If...Then" Statements
- Present Options Instead of Asking Open-Ended Questions
- Re-read Your Email Once for a Content Check
- Save Drafts of Repetitive Emails
- Write it Now, Send it Later Using "Delay Delivery"
- How to Properly Use "Reply All"
- Reply to Questions Inline
- Reply Immediately to Time-Sensitive Emails
- Read the Latest Email on a Thread Before Responding
- Write the Perfect Out-of-Office (OOO) Auto Reply
- Share the Rules of Email Ahead of Time
The course is technology-agnostic. This means that it doesn't matter which email technology tool you use (Gmail, Outlook, Yahoo, etc.).
By the end of this course, you'll be able to communicate and collaborate better with your team. You'll improve your business writing skills, your email writing skills, and email etiquette skills. You'll also save time and increase your productivity in writing and responding to emails.
Ready to Enroll?
Click on the "Take this Course" button in the top right corner of this page and start learning how to sharpen your email writing skills, excel at business writing, and improve communication with your team.
Who is the target audience?
- This course is designed for employees who rely on email to communicate and collaborate with their teams (at least 5 or more team members).
- The focus of this course is mainly on employees or entrepreneurs who work in US-based organizations.
- This course is NOT for someone who is interested in email marketing (i.e., using email to sell products or services).
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